We do not sell your personal information. We only collect the minimum data needed to answer inquiries, provide services, and keep routine business records.
1. Information We Collect
We only collect what is reasonably needed to respond to you, provide services, and maintain business records.
Information you provide directly
- When you submit our contact or audit request form, we collect the details you enter, typically your name, email address, phone number, business name, and project details.
- If you email us directly at hello@smallbizhelp.tech, we receive the information contained in that correspondence.
Information from the on-site chatbot widget
- Our website includes an AI-styled chat widget that currently uses pre-written responses triggered by button clicks.
- At this time, the widget does not transmit your inputs to a server or store personal data.
- If we later connect the chatbot to a live AI backend that logs conversations, we will update this policy before that happens.
Automatically collected information
- We do not currently run analytics or advertising cookies on this site.
- If we add tools such as Google Analytics in the future, they may collect standard technical data like IP address, browser type, pages visited, and referring site via cookies or similar technologies.
2. How We Use Your Information
We use your information strictly for operational purposes, such as responding to inquiries and preparing quotes.
This includes communicating about our services, improving the site, and complying with legal obligations. We do not sell your personal information to third parties.
4. Data Retention and Transfers
We retain your information for as long as reasonably necessary to fulfill our service obligations and maintain business records.
Because we serve clients worldwide and use third-party providers, your information may be processed in countries other than your own. We take reasonable steps to ensure any such processing is handled securely and in line with this policy. You may request deletion at any time unless a longer retention period is required by law.
5. Your Rights
You have the right to access, correct, delete, or restrict the personal data we hold about you.
To exercise any of these rights, email us at hello@smallbizhelp.tech. We will respond within a reasonable time and within the timeframe required by applicable law.
6. Children's Privacy
Our site and services are intended for business owners and are not directed at children.
We do not knowingly collect personal information from anyone under 18.
7. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated where appropriate.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us.
Email: hello@smallbizhelp.tech